FAQ

How long does it take to complete a project?

An average ready-to-launch project takes between 6-10 weeks to complete. Durations are dependent on project complexity and the timeliness of clients to provide content and feedback.

How much do your services cost?

We treat our clients’ businesses as our own, holding them to the same high standards. No cutting corners. No half-baked solutions. All project scopes are custom, but most ready-to-launch solutions start at $8500 CAD.

I already have branding. Can we use those assets for the website design?

If you already have a complete set of brand deliverables (mood board, logo and icon files, Pantone color palette of at least five shades, and fonts), we will consider it. To maintain brand integrity and consistency, we always prefer to have creative control over the entire aesthetic.

I just need a bit of graphic design done. Can you help?

Sorry, we don’t take on piecemeal projects for new clients.

What platform do you build your websites on?

We design exclusively in WordPress.org using only premium themes for customization. Here’s why.

Do you provide website hosting?

Some agencies hold client projects ‘hostage’ with in-house hosting. We will recommend and set up website hosting on your behalf with a third party provider, but you will always have 100% access and control.

Will I be able to make my own website changes?

We provide a personalized WordPress tutorial to walk you though the dashboard of your new website. Most clients have no problem making small changes on their own. We’re always here to help, if needed.

Are your websites SEO friendly?

Yes! We also offer a basic SEO add-on for those interested in a little extra Google juice.

Do you do social media for clients?

Yes! Our Brand Stewards (next level virtual assistants) can help with social media tasks and so much more. Get the details.